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Is it possible to create an audience of people who watch my videos on other platforms like YouTube?

No, this isn’t possible. Facebook only allows for uploading a customer list for this kind of targeting. It doesn’t support cross-platform targeting. If you have access to this data, you can upload it as a custom audience by uploading a customer list to the Meta Ads Manager. 

If you have a feature request, you can submit it here.

Can I use retargeting and retention audiences if I don’t have a website?

While having a website is ideal, options are still available for both retargeting and retention campaigns.
For re-engagement, you can create custom audiences of your Facebook and Instagram fans and users who’ve watched your videos and ads, and you can target users who’ve engaged with your social media pages.

Then, for retention, you can upload a customer list to the Meta Ads Manager to create a custom audience based on these details. You need to export the list from your email subscriber list, a CRM, or similar. By doing this, you can target your existing customers with ads to drive further engagement and repeat sales.

Can we launch Advantage+ Shopping campaigns from the Ad Launcher in Madgicx?

Currently, we don’t support launching Advantage+ Shopping campaigns from Madgicx. We recommend submitting a feature request and checking our release notes.

Can you help me activate reviews on my Facebook page?

Sure thing! This can be done by going to your Page settings and activating Reviews by sliding the toggle under Page Templates. This will allow you to get reviews and feedback on your ads.

How many revisions can I request?

You have unlimited revisions with Sparkle ♾️

How many briefs can I have open at the same time?

This depends entirely on your package. The ‘Unlimited’ plan allows you to have an unlimited number of requests with 3 open briefs at a time, while the ‘Auto Ads’ package gives you 4 ads per month.

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