Can't find what you're looking for?

Question 1

Can I use the Meta Dashboard (formerly Facebook Dashboard) to create reports for my clients?

Answer

Sure, you can even automate the reports you send and white label them with your branding:

‍

Define to whom and when to schedule reports

‍

Question 2

The KPI that I want to select is not available in One-Click Report. What should I do?

Answer

Submit a feature request

Question 3

Why can’t I see the graph for acquisition/retargeting/retention?

Answer

If you can’t see your analytics for a certain funnel stage, it’s likely that your account never engaged in that funnel stage, so it has no data to show on the dashboard.

Question 4

How can I see results from today?

Answer

The dashboard shows your performance depending on the date range you select. To see today’s data, manually select a date range to include today's date.

‍

Find the date range in the top-right corner

‍Note: Time frames of Last n Days do not include the same day. To see today's data, manually pick the time frame to the last n days including today.

Question 5

I can’t see a specific metric (KPI) in the dashboard

Answer

If you can’t see a metric you’re looking for on the Dashboard, click the small black arrow to open the dropdown list and reveal all metrics. You can use the search function to find the metric you are looking for.

Question 6

How can I save the audiences I create?

Answer

Save audiences in the Audience mixer by clicking the “Save audience selection” button in the top-right corner of the mixer. You need to assign the audience a name and here it is best to be as detailed as possible so you don’t get confused about which audience is which later on.