To enable white-labeling and change the name stamp that appears on all assets you create with Madgicx, head to Settings.

Click on the drop-down menu of the account you want to edit, and find “Name Stamp”. Click on the pencil icon 📝 and change the name from Madgicx to any name you want.

This name will automatically be applied to all asset names that you create through Madgicx.

Read detailed instructions on how to white label your assets

Try these steps to resolve the issue:

1. Start by selecting a longer time frame in the top right corner of the Ad Launcher
2. Madgicx will only display campaigns, ad sets, and ads that have at least one impression; if your ads do not have impressions, you can find them by searching for the ad ID within Ad Launcher.

If you can’t resolve the issue, contact our support team via our chat support.

You can only launch ads into existing ad sets using the Ad Launcher. To launch a new ad set, you must create one using the Audience Launcher.

There are four types of automation tactics:

• Revive
• Stop Loss
• Sunsetting
• Surf

Stop Loss and Surf are triggered based on your today's performance and reset at midnight (or a different time you set). Revive and Sunsetting, however, never reset.

Revive triggers depending on performance within a time frame of your choice. Sunsetting occurs gradually over time, reducing the budget over several days before finally pausing the ad set when the performance drops to the level you specify.

Here is what you should do if your automation isn’t firing:

1. Check your automation settings: Review the automation’s criteria and conditions are correct based on what you want to achieve. 
2. Compare the data: Compare the actual data with the automation rule criteria. If the criteria were met and the automation didn’t trigger, you should get in touch with our support team via live chat. 

Madgicx's automation will carry out automated checks based on:

• Live performance stats
• Time cycles

This means that how often automations trigger depends on how you define the triggers and the times in which they can operate. 

Automations perform periodic checks to monitor whether the performance has reached the values you set as triggers (and fire if it has). Some automated tasks reset at a time you select, and some carry out a one-time permanent action.

In Automation Strategies and Custom Automation, you can also define the hours and days in which the automated rules can monitor performance and fire.