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Can I create new ads inside Madgicx?

Yes! In the Ad Launcher, click the "Create New Ads" button, which will take you the Ad Creation tool. There, you can upload creatives, write ad copy, or reuse designs and texts you've already utilized before by selecting them from your library.

Who should use Madgicx?

Madgicx is a powerful tool to analyze, automate, and optimize your account. However, every account is unique: so you might be wondering whether Madgicx can revolutionize your account and increase your performance KPIs, as it has been doing for our over 200,000 clients 🚀

In general, there is something in Madgicx for every type of account: with one important caveat. Madgicx allows you to advertise any product or service that is allowed by the Facebook community guidelines: If you are advertising a product that is not allowed on Facebook (illegal products, adult products, etc.), we won’t be able to help you.

Who is Madgicx for?

Ad Agencies

The founder of Madgicx owned an ad agency and created Madgicx to for the professional media buyers. All of the Madgicx tools are fine-tuned to support agency strategy and optimization, complete with white labeling, the option to add multiple ad accounts, and the ability to connect multiple users to the same account, so your team can work together

E-commerce accounts

Madgicx is perfect for e-commerce accounts: connect your pixel to get more conversions and scale your account.

App install accounts

Madgicx works perfectly for app install products using the Facebook pixel to track conversions. If you are using an SDK to do this, you will be able to use all of the functionalities except for the Ad Launcher.  

Lead generation accounts

Madgicx is fully optimized for lead generation accounts. In one click you can change the whole layout of the software to accommodate lead generation metrics and KPIs.

You can run lead form ads on Madgicx, and customize your funnel strategy to fit lead generation.

New businesses

If you’ve just started working on a new account, you have to start building your data in order to create effective lookalike audiences. As you continue to drive traffic through your site you will have more data, which will allow you to build more profitable target audiences.

Madgicx relies on your pixel data, so the more you invest in your ad spend, the bigger the effect our tools will have on your performance. You might not yet be able to launch any of the audiences, but you can take advantage of the Audience Studio to create powerful interest targeting audiences and build your audience from the ground up.

Special ad accounts

Some areas that Facebook defines as ‘special ads’ receive different treatment: Social Issues, Politics, Credit Opportunities, Employment Opportunities, and/or Housing Opportunities or Related Services.

If you advertise in these areas, there are a few restrictions on your advertising that you'll need to keep in mind. These translate to restrictions on the Madgicx platform: you won't be able to create acquisition prospecting audiences in the Madgicx ad launcher in addition to any restrictions Facebook has in place.

You can, however, still use any audience in the acquisition re-engagement, retargeting, and retention categories. Additionally, the rest of the platform, such as the analyzing tools and automations tools, will not be affected by these restrictions.

How do I change my billing details

To change your current payment settings

  • Go to Settings
  • Select the "Payments" tab
  • Scroll down to "Billing Information" and click "Edit"

What are the trial limitations?

During your free trial, you can test most Madgicx features with these usage amounts:Fully available features:

  • Audience Studio: Complete access
  • Ad Launcher: Complete access
  • Business Dashboard: Full access with standard data refresh
  • Ad Creation: Create unlimited ads

Limited access features:

  • AI Marketer: 3 tasks available
  • Automation: Create multiple automations, run one at a time
  • Meta 360 Audit: 3 pages per day
  • AI Bidding: View and edit suggestions (cannot apply changes)
  • AI Ad Hub: Generate four projects (up to 12 ads total), view 50 Ad Library ads
  • Audience Launcher: 3 audiences per ad account

Not included in trial:

  • One-Click Report (OCR) - available as a paid add-on
  • Madgicx Cloud Tracking (MCT) - available as a paid add-on

Important details:

  • Trial is per Madgicx account (not per ad account)
  • Cannot restart trial by adding new ad accounts
  • If no subscription is started after the trial ends, you get the Madgicx Limited Freemium plan with basic AI Marketer and Business Dashboard access.
  • Upgrade anytime during trial for full access.

What to do if pixel data isn't loading

With Pixel issues there are two reasons:

  • The wrong pixel is set as default
  • The pixel is not set up properly

If you think you have the wrong pixel selected

Madgicx allows you to manage and switch between multiple pixels. To ensure that the correct pixel is selected.:

  1. Go to Settings
  2. In the "Ad accounts" tab, scroll down to your ad accounts
  3. Select the correct pixel for the ad account from the dropdown

If you think the pixel is not set up properly

Madgicx takes your data from your Facebook pixel, so you need to give us permission to access this data.

After any permissions changes : go to Settings and click "Reauthenticate"

How can I launch audiences with no pixel data?

If you don’t have any pixel data, you better start with Madgicx's Audience Studio to discover hidden interest-targeting audiences and start running them to gain some data.

This is because Madgicx Audience Launcher relies on Facebook pixel data to create lookalike audiences.

You want to find as many interest-based audiences as possible who are close to your target audiences in the Facebook Ads Manager.

So you can start by selecting brands, known competitors, industries from the same field of interest, relevant magazines, and preset interests on Facebook.

The less pixel data and more niche the product, the smaller and better defined the audiences will be.

Though this seems like a time-consuming process, after spending an amount of money and time, you will be able to understand which interests work best for you and gather sufficient pixel data, which will help you create powerful lookalike audiences.

If you did not collect enough pixel data using the approach above, continue optimizing what you have by:

  • Finding new interests within the same segment
  • Isolating the single interests used inside the original ad set to ensure delivery

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