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How many ads can I save to a board?

You can save an unlimited number of ads to a board.

How many boards can I have?

You can only save to boards if you purchase the Ad Library + AI Ad Generator plan for an extra $29/month, with no limit to the number of you can create. This lets you categorize your saved ads however you choose.

How do I send a design brief to the Madgicx digital design team?

Simply hover over any ad and click on the three-dot menu at the top right of the ad next to the “Ad Gen AI” button. Click the “Brief It ✨” button at the top of the menu. 

A popup will appear where you can send more information about what you want to advertise. Then, add in the product website and click “Next.” Once the ad is designed, it's automatically uploaded to your media library, which means you can launch it via Ads Manager or directly from Madgicx.

Sparkle creative brief popup with your chosen ad and text fields to complete.

How do I share my board?

Go to the “Creatives” menu item, select your board, click on the arrow indicating the dropdown menu next to the board name, and click on “Share a link.”

Ad details page with the share a link button highlighted.

How do I see my board?

Go to the Creative submenu in the main Madgicx menu. Your board(s) will be listed above the “Create New Board” button.

Why are my audiences categorized as ‘Other’?

This is likely because you’ve created Custom audiences, not the Madgicx audience presets you see listed. When you include multiple targeting variables or if you combine audiences, it creates a custom audience that falls under the ‘Other’ category. 

With many variables available to include in your targeting, we recommend simplifying the process when you’re starting. By segmenting audiences, you can analyze how each audience performs and identify the best targeting settings for you. 

Furthermore, when using this process, you can build a high-performing audience with the data that you’ve learned as you go along.

If your ad sets display under Other, look at the category stage on the left that indicates the stage this audience falls under. You can click the blue ad set count number to open Ads Manager to view the audience settings.

🦸Pro Tip: Use the Madgicx audiences listed in the column as your to-do list to close the audience gaps in your account.

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