If you want to change the name of any widget in your report, click on that widget, and switch to the "Appearance" tab on the left-side menu. there, you may edit the title and subtitle as you wish.

For example:

You may also add custom text widgets in any language you wish by selecting the custom text widget on the left-side menu:

I cannot see my Facebook ad data in Madgicx. What do I do?

Sometimes, Meta loses its connection to Madgicx, meaning your data won't display. This can happen for a number of reasons, such as when you make changes to your Meta ad account or update admin permissions.

Here are the steps to reconnect Meta to Madgicx:

1. Refresh your ad account data to refetch it. Click the refresh button on the right of the ad account in question on the Manage connected ad accounts page and wait a few moments.

2. If refreshing your connection doesn’t work, you should reauthenticate your ad account to reconnect it to Madgicx on the Manage connected ad accounts page.

3. Check your ad data on both Meta and Madgicx over the same timeframe to confirm they're the same.

You’re all set!

While Madgicx doesn't offer Google ad management functionality, it offers a cross-channel reporting tool called One-Click Report, which lets you monitor your performance across Google ads, Meta ads, TikTok, GA4, Shopify, and Klaviyo.

If you spend less than your plan limit, contact our support Madgicxians for help downgrading your package.

You can cancel your subscription at any time. Here is a step-by-step guide. You can cancel your trial before it ends to avoid being upgraded to a paid plan.

If you only want to downgrade your account instead of canceling, read this article on how to do it.

Clicking the Creatives button on the main Madgicx menu takes you to the “My AI Generations” page. Otherwise, click the first item on the Creatives menu.

If you hover over an image ad in the Ad Library, an “Ad Gen AI” button will appear. When clicked, it will also bring up the prompt screen. 

You can find all your AI-generated ads under the “My AI Generations” menu tab at the top of the page.