How to cancel your Madgicx subscription
We're sorry to hear that you want to stop using Madgicx 😥
If you’re not seeing the results you are looking for, our support Madgicxians are ready to help you set your account up for advertising success.
Click the chat button on the bottom right of your screen to get help.
However, if you still want to cancel regardless, you can follow the steps below 👇
How to cancel your Madgicx subscription
To cancel your Madgicx subscription, you can follow these steps.
Step 1: Go to your subscription settings
Click on your profile icon in the bottom-left corner to open the settings menu, then go to the “Your subscriptions” tab.
Step 2: Cancel your subscription
Find the “Subscription package” section in the “Products & Usage” tab and click the “Cancel Subscription” button.
A popup will appear to confirm you wish to unsubscribe.
How to cancel your free trial
Here’s how to cancel your free trial to avoid being charged.
Head to your subscription settings page as outlined in Step 1 above. Under “Products & Usage,” find the “Subscription package” section and click the “Cancel Trial” button.
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Confirm your cancellation in the popup that appears.
How to remove Madgicx on Facebook
Step 1: Go to Meta Business Manager
Go to business.facebook.com by clicking your profile icon to open the menu and selecting “Meta Business Suite.”
Then, go to the “Your subscriptions” tab.
Step 2: Find Connected Apps in Settings
Click the cog icon ‘⚙️’ to get to “Settings,” then find “Connected Apps” under “Integrations.”
Step 3: Remove the Madgicx token
Select Madgicx and click the “Remove app” button on the top right.
You’re all done.
What do I do if my Facebook ad account has been blocked/deleted?
Facebook cracks down on users who abuse their Advertising Policies 😬
This is out of our control, so we highly suggest reading through their Policies to look for where a mistake may have happened.
Meanwhile, you can remove the blocked ad account from your Madgicx account (if you have more than one ad account connected to Madgicx). To add or remove an ad account on Madgicx, read our article.
Can I cancel my subscription?
You can cancel your subscription at any time. Here is a step-by-step guide. You can cancel your trial before it ends to avoid being upgraded to a paid plan.
If you only want to downgrade your account instead of canceling, read this article on how to do it.
Didn't find what you were looking for?
Try our FAQ
Check out the answers to our most frequently asked questions. If you can’t find the answer there, you’ll be able to contact our support team.