The below information will tell you everything you need to know about setting up Madgicx Cloud Tracking, including how to give us access to your Facebook Ad Account and pixel, explain what your CRM and DNS is, and provide us with permissions to both. If there is still something unclear after reviewing this document, please feel free to reach out to us at firstname.lastname@example.org.
What happens when you purchase Madgicx Cloud Tracking?
Once you have paid for Madgicx Cloud Tracking, you will receive an Madgicx Cloud Tracking intro email which is sent to the email address which you used to sign up with their Madgicx account. This email contains instructions on how to begin setting up their account (how to give permissions to Facebook, CRM, DNS etc.).
At the bottom of the email there is a button saying “Click Me!” Once you click this button, it opens a new tab with a form to fill out. This form is extremely important because even if at this stage you have not given the necessary permissions, it provides us with the information we need so that we can communicate with you and perform the necessary checks.
Note: When choosing which Business ID to share with, please use: Madgicx Media Business ID: 132954093926762 and please tick the option to give us full control:
How to grant access to your Facebook pixel
Start by navigating to your “Business Settings”
Navigate to” Users” on the left-hand side of the page
Click on “Partners”
Once on partners, select “Madgicx” as a partner
Click “Share Assets”
On the left, click on “Pixels”
Select the pixels you want to give permissions for
Turn on “Full control” under “Manage pixel”
Save the changes
What is my DNS?
Your DNS host is the website you use to host the domain for your website. This is something that you (or whoever set up your website) would have done right at the beginning when choosing the name “company-name.com”.
Below are some examples of common DNS host sites with instructions on how to share access with us so that we can add the necessary records to set up the cloud tracking:
Other - Please state on the permissions form and we will contact you
(Note: share access with email@example.com)
What is my CRM?
Your CRM (Customer Relationship Management) is simply the platform people use to manage their e-commerce stores. It is essentially the ‘back-end’ of your website, tracks all sales/orders, etc., and lets you manage how things appear and are tracked on your website.
Businesses use commonly known CRMs (Shopify, WooCommerce, etc.) or a custom-built CRM that their developers designed. If you are unsure what your CRM is, ask the developer who created your website. Otherwise there is a Chrome extension called Wappalyzer that you can install which should tell you.
Below are some examples of common CRMs with instructions on how to share access with us so that we can add the necessary records to set up the cloud tracking: