What happens when you exceed your plan’s spend limit

Monthly plans 

• Once you reach 105% of your ad spend package, the system automatically upgrades you to the next package. We no longer charge overspending fees on our monthly plans.

When you exceed your tier spend limit and are moved to the next spending tier, you will be upgraded to the new tier automatically for subsequent months. 

Quarterly/annual plans 

For all spending tiers, Madgicx automatically moves you to the next spending tier for that month only, and you are billed for the difference between the monthly plan of your spending tier and the monthly plan of the new tier.

Note: the surcharge uses the monthly fee, not the discounted fee for paying quarterly or annually. 

For example, if you are on an annual plan that costs $135 per month ($169 per month without the discount for paying annually) and exceeds the plan's spending limits (ad spend of over $10,000), the auto-upgrade will bill you for the difference between the monthly costs of the plans ($169 and $305): $136. 

We will tell you about the changes

Whenever you exceed the spend limit, we will email you to notify you about the change in your billing. 

If you have any questions about the upgrade policies and Madgicx plans, please message us on the support chat, and we’ll be happy to help you choose the best option.